Privacy policy
Velnoriva collects information needed to operate this store, process orders and provide customer support. This can include name, email address, delivery address, billing details, order history, support messages, device information, browser data, cookies and store usage information.
Payment information is processed by Shopify and payment providers. Velnoriva does not receive complete card numbers.
Information is used to process and deliver orders, communicate about purchases, prevent fraud, comply with tax and legal obligations, improve the store, and send marketing only where permitted or consented to.
We share information only as needed with Shopify, payment processors, delivery and fulfilment providers, analytics providers, professional advisers and public authorities where legally required. We do not sell personal information for money.
Records are kept only as long as needed for the purposes above and applicable legal obligations. Reasonable safeguards are used, but no online system can be guaranteed completely secure.
Depending on your location, you may request access, correction, deletion, restriction, portability or objection regarding personal information. Contact service@velnoriva.com for privacy requests. Identity verification may be required.
Cookies support store functionality, preferences, analytics and, where enabled, advertising. Browser controls can limit cookies, although parts of the store or checkout may stop working correctly.
This store is not directed to children and we do not knowingly collect personal information from children.